Canoe purchase and delivery is organised through direct contact between us and the customer. Prior to embarking on a boat build we will discuss all of the options and issues to ensure you get the boat that you want. With regard delivery, in each case the most cost-efficient delivery means is used. Cost directly relates to distance and the price of ferries for delivery outside of Ireland. In general we work to deliver multiple boats to reduce these costs. In many cases customers collect their boat, often using the opportunity to stay in the area and paddle some of the local rivers, lakes or coastline. Canoe trails in Northern Ireland.
Paddles and accessories. Postage and packing costs are calculated on the basis of standard package rates which have been generalised to two flat rates to simplify the ordering system. Greenland paddles and longer canadian paddles are considered large items by Parcelforce and most couriers and are charged at a higher rate.
Delivery outside of the United Kingdom and Ireland. If the delivery address is non U.K./ R.O.I please contact us directly for postage charges. We have shipped boats to a variety of international locations as far afield as Norway and Cyprus.
Build and dispatch timing.
Paddles and accessories: We have a small standing stock of most paddles and accessories, however your order may have to be made from scratch. In most cases dispatch will take place within two weeks of your order, although it will normally be much quicker. Please feel free to contact us if you wish to check on either dispatch time or the progress of your order.
Boats: We do not have any stock of completed boats since we build to order. Time frames for the completion of a boat are entirely dependant on the build schedule at ony one time. As a rough guide, from start to finish a Cedar and Canvas canoe takes around 3 months whilst a Skin-on-Frame kayak takes around 6 weeks. Much of this time is watching paint dry, epoxy cure or oil sink in. You can’t rush a good thing!!
Payment for items purchased through the on-line store are made via paypal, credit card or bank transfer. Items are only dispatched once payment has been received.
In the case of boat orders, payment is usually made through bank transfer in two parts; an initial deposit payment and a final completion payment made on or before collection.